Home / FAQ

Welcome to TC help center!

Have questions? Feel free to poke around these help topics to find just what you are looking for.

Browse Popular Topics

How do we know which Tether network is our wallet?

1. USDT-ERC20: Ethereum -based ERC20 protocol Ethereum blockchain address or the same token ERC20 starts with 0x. 2. USDT-Omni: Tether dollar based on Bitcoin-based Omni Layer protocol. If your tether address is for the OMNI platform starts with numbers 1 or 3 or phrases Bc1. 3.USDT-TRON: Tether dollar based on TRC20 protocol based on blockchain TRON. Tron blockchain tether address starts with T.

Can I keep the amount in my TC wallets at any time after charging Fiat wallets or crypto?

Yes, no problem, you can keep the amount in your TC wallets as long as you want.

Where can I see the list of transactions to charge my wallet using the cryptocurrency method?

Dashboard>deposit>requests list>crypto payment

What is the transaction hash and where can I find it ?

Each transaction that takes place in blockchain system has a unique identifier. we call it hash or tx hash or transaction ID. A hash is actually a sequential and random set of letters and characters.

How long does it take for us to receive cryptocurrencies transactions?

Sometimes it takes 30 minutes to 1 hour to approve transactions.(depending on the fee).

What cryptocurrency wallets can we make in TC?

Wallets like : Dash-Bitcoin-Ethereum-Lightcoin-Tether-Ripple-Dogecoin and Stellar

How can I make crypto wallets in TC ?

Dashboard>wallet>my wallets>new wallet

what is the number of characters in Omni wallet address?

They consist of 34 characters .

what is the number of characters in Ethereum wallet address?

They consist of 42 characters .

Can we cancel bitcoin transactions ?

NO- the transaction that we made can't be canceled at all. and we can not return them.

Which wallet address should I enter in the cryptocurrency accounts section ?

The address of your wallet that you have set up outside of TC cryptocurrency deposit and withdrawal.

Where can I submit my cryptocurrency wallet?

Dashboard>my accounts>cryptocurrency account>new crypto account

What are Tether transmission networks in TC?


What are the cryptocurrencies wallets for phones?

Wallets like: Coinomi wallet Which is for Android and IOS operating systems. Freewallet Which is for Android operating systems.

What are Tether wallets ?

The official wallet of the Tether site Tether Wallet is available on the main site of Tether. Web wallets such as Coin Payment - My Ether Wallet and Omni Wallet.

Is the price of Tether currency variable?

Tether with the word definition USDT Is a digital currency that It's always stable and The value of each USDT unit is always equal to 1 US dollar.

How can I transfer the amount from someone else's crypto wallet to the TC's crypto wallet?

Dashboard> deposit> New Request> crypto > Enter the third party’s wallet address.

How to Submit a request to charge TC wallet by the crypto method?

Dashboard>deposit> new request> crypto method.

LiveZilla Live Help